Customer Reviews

A great deal of my customers have asked if they can leave a review on my website. I have now made it possible for them and you to do so.

Not only have I provided this section of my website in order that YOU the customer can leave a review of the service that was provided to you. Prospective customers can gain an insight to my past performances.

I will publish the good, bad and the ugly comments that you make. The law states that any reviews published on a website must be true and verifiable. Whilst the comment form asks for your Email address, you can rest assured that it will NOT be published, but kept safe and secure for verifiable purposes only.

In order to prevent spammers hijacking the reviews page, I will review all comments before they are published.



30 thoughts on “Customer Reviews

  1. I’ve just had a new kitchen fitted, and had all the plastering done, piping, plumbing, some carpentry, floor and wall tiling, and new electrics installed before it was fitted.

    Before I found Roy’s website, I went to ALL the high street DIY shops and had quotes on their kitchens and to install it. This did not include the rest of the work done carried out by Roy (plumbing, plastering, electrics, and so on…)

    Roy had undercut them by over HALF (yes half and this is including the kitchen), and their designs by far didn’t even come close to Roy’s design. I thought there was a catch somewhere, but took the risk and went with him. Furthermore, there as my kitchen is small, Roy had a challenge on his hands that other fitters turned down, so hats off to Roy taking this challenge on.

    It included him custom making the base units for them to fit into a small space, so that it wouldn’t overlap a door frame – fair play he was hours doing this!!!

    Now for quality on the work carried out on all tasks: Roy’s work comes second to none. His honesty and fair pricing has really impressed me, and I’ve already recommended Roy’s work to people. Trust me, Roy is passionate about his job and really won’t turn down a job if it can be done!

    He works within the Health and Safety Regulations, and doesn’t cut corners. As a result, I’ve got him fitting a new bathroom for me, which I cannot wait to see after Roy has had his hands on it!

    Trust me, for those who hire Roy to carry out work for you, you WON’T be disappointed. It’s a shame that there aren’t many people out there as skilled as Roy is. Once the job is done, you will even feel guilty if you didn’t tip this guy, even after you’ve paid him for the work.

    Thanks again Roy for all your hard, honest work!

    ONE HAPPY CUSTOMER

    NEIL

    • Thank you Neil, I enjoyed sorting your kitchen. So glad that you liked the end result. Hope to serve you and Donna again.

  2. After a great deal of time Roy has finally allowed reviews on his website and about time too. Roy is such a nice guy and I am glad to be able to post a review. I found him after a google search and thought, Seems like the man I am looking for. I was correct, He fitted my kitchen for me and it looks great. The only downside was that he told me that had I waited for him before buying the units then he could have saved me 20% on the purchase price of them !!. I had estimates from a couple of fitters and so I knew a ball park figure of what the fitting cost were going to be. Roy emailed his estimate and I nearly fell off my chair!! When we met I could tell straight away that he was a down to earth guy and I had no hesitation in accepting his estimate. He fitted my kitchen exactly like i had dreamed. Everything was perfect. The corner joints were bang on and after he plumbed the sink I was left with a unit that had a shelf that other fitters said was not possible. He plumbed my washing machine and said that it was included in the estimate as was the dishwasher !!! he calls himself “roy the handyman” ! he should change that to roy the legend” Thank you Roy hope to deal with you again.best wishes Richard.

  3. Roy has done a lot of work for me over the years, from laying floor boards, to fitting a bathrom (and extending its size), to repairing damp walls. Always does a great job and excellent value for money. He is also knowledgable about many things, good company, and takes 2 sugars if I remember?

  4. firstly I’d like to thank Roy for helping me out with a bit of a flood I had in my kitchen …would have been really bad had it not been for Roy talking me through the process of limiting the damage over the phone…. also I’d like to say that I have used Roy’s services many times and have always found him to be a very trust worthy person and I never hesitate to leave him with my house keys to carry on his work in my absence, I have always found him very competitive on price and he will always work out what is best for you (the customer) and not what’s easier for him. also unlike many builders I have encountered over the years, he cleans up when he’s finished at the end of the day, which in turn keeps my wife from moaning at me …
    thank you Roy.
    mark

  5. Roy is great. Up for any challenge, big or small. When moving to our new house we needed help and advice – we got it! Honest, reliable, efficient, friendly and helpful, and good value. So much easier and less stressful dealing with a ‘one man band’ who researches the best fittings and materials and takes real pride in doing the job properly.
    Thank you.

    • It was a real pleasure working for you and Karen. You are very busy At this time, yet you found the time for me, which is why I will always find time for you. Take care. Roy

  6. I found Roy by chance and Google :-) ), top result for ‘handyman’, so I thought we would see what his work was like and asked him to cure and Re-plaster a wall that was damper than the Tawe ! Not only did he do this quickly, neatly his whole attitude has been one of total care for the customers needs..without being asked he added molding to match the rail that had been damaged …it looks amazing. We were so impressed that we then asked Roy to re-model our very outdated Bathroom…again he went above and beyound the remit he was given..nothing is too much trouble…We have now asked him to undertake more work for us (we tried to get him to move in but he was just too busy !!!)
    If you are indeed looking to hire a handyman you certainly won’t be disappointed, ripped off, let down…but you will be very happy with the standard of expertise offered by this rather smashing chap …Thanks So Much Roy you’re a diamond.
    Suzie and Kevin.

    • Working on your home has been an absolute pleasure. Shares in the company that you buy your teabags from must have sky rocketed over the last couple of weeks :) Thank you Suzie and Keven for leaving such a nice review. Will be glad to get back there, to do the rest of the projects.

  7. Roy did a fab job of my shed, placed in not the easiest of places within the garden. I waited a long time to find someone that would do it, so I am very pleased and happy with it. I will be using his services again soon ….

    • Well Bernadette, We had fun erecting that shed :) took longer than expected but the end result was worth it. Thank you for taking the time to leave a review of my service and I look forward to being of assistance to you in the future. Just remeber 1 sugar :)

  8. I’m not sure where to begin in my praise for Roy…so much to say but I will try to be brief. Roy helped me save quite a bit of money in renovating my dad’s house. Before I called anyone I felt daunted as I needed a plumber, carpenter, plasterer etc. When Roy was recommended to me I already felt a weight off my mind as he did it all, so no need to worry about logistics and organising a team of workmen- ROY IS THE TEAM! Aside from the professional workmanship, knowledge and experience he brings I feel confident that whatever Roy puts his mind to will finish in a great result. Any jobs that need doing in the future I will turn to Roy, I feel happy to endorse him to anyone! He transformed my house and for a lot less than I expected it to be, great result, great guy. Thanks Roy

    Rob, Manselton, Swansea

    • Thank you for your review Robert. It is very much apreciated. It was a pleasure to help you transform your dads house. I look forward to working for you again in the future should the need arise.

  9. What a treasure!!

    Roy is a treasure and a find!
    How I wish I had found him earlier
    Happy to do just about anything and is efficient and conscientious
    Excellent workmanship
    Totally reliable

    Could not recommend more highly

    Hopefully the start of a lasting relationship!

    Thank you

    • Once in a while I come across a really nice person. You Lesley, are one of them. It was a joy to help you out with those small jobs. I wish you all the best. Roy.

  10. I am extremely disappointed having been let down, after you did such good work and promised to come back and do my garden. After numerous attempts to contact you over the last weeks, I have not had any reply, not even to say you are not interested.

    • After suffering a short term illness I am now back on my feet. I recall that you telephoned me five days ago, but due to so many jobs that have built up whilst I have been under the weather, I completely forgot to get back to you which whilst understandable is not very professional. I would love to sort your garden for you as soon as I have cleared the backlog. I can only apologise for the lack of communication on my part.

  11. Roy and George save the day!

    What do you do when a tradesman lets you down? You ring Roy and he comes round on his way home and solves your problem.

    Roy and George did a great job and were excellent company as well. The charge was exceptionally fair and I will have no doubt that I will be calling on them again…. this time as first choice. In fact I am composing a list of jobs at this moment.

    Look no further, you have found the best guy for the job!

    • Thank you Sue for such a nice review. One tradesman’s loss, is MY gain. So nice to have met you and I look forward to working for you in the future. Now go and have that break :) Kind regards, Roy.

  12. After having a price of £3000 plus to fit my kitchen (B and q) my uncle recommened roy the handy man,at first i thought oh dear his prices seem to good to be true and im a firm believer in you get what you pay for…He fitted my kitchen (which is the centre photo on his website) he done the tiling,plumbing,electrics,flooring,hung internal doors,also he has just fitted french doors and windows…I cant praise this guy enough,what an all round handyman,he is what every person dreams of,he can do everything..I really find it hard to believe what he charges but can really understand how much he is in demand.. you might have to wait for roy to fit you in, but he is a perfectionist and very much worth the wai,, His work is amazing,highest of standards,I wont be going anywhere else….Thank you roy…xxxx

  13. We had not realised Roy had a section for reviews. Well where do we start . We found Roy on his website when I was looking for someone to put a storage bed together, where do we grow from there, he has over the years repaired our whole house and garden helpful,kind and professional goes without saying. Thank you Roy. You are superb

  14. a big thankyou to roy and george
    what a great job they did with fitting our new bathroom suite and tiles
    they took care of everything plumbing and electrics included.
    i have already gave roys number to a mate who needs a bathroom fitter.
    roy would be the first person i would contact for any more jobs i may require doing
    a pleasure mate
    mark and mandy
    neath

    • Thank you Mark & Mandy, It was a real pleasure to work for the both of you. You now have the posh bathroom that whilst may be a bit out of place in Cimla :) you both work hard and deserve it. I Look forward to meeting up again. Roy

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